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## 1.进入微信公众平台、小程序后台:功能->订阅消息。(如未开通,点击申请即可开通) ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588159354334.png) ## 2.选择服务类目:IT科技/软件服务提供商、生活服务/百货/超市/便利店 ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1596263596542.png) ## 3.点击“添加” ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588814940174.png) ## 4.按照商城系统后台小程序订阅消息模板名,复制搜索对应的模板名称 ![](https://img.kancloud.cn/3c/0f/3c0f7749353bb053f4946caf376f3d1c_1832x921.jpg) 如下: ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588815138786.png) ## 5.选用对应的订阅消息 ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588816097482.png) ## 6.添加字段,根据商城后台模板“回复内容”字段添加、 ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1589360966940.png) **例如“订单配送通知”,包含的字段为“商品信息”、“订单编号”、“配送人”、“配送员电话”** ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588816365319.png) ## 7.输入场景说明,提交 ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588816431603.png) ## 8.复制模板ID ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588816471936.png) ## 9.商城后台,选择对应模板,编辑 ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588816530007.png) ## 10.删除原始字段,粘贴刚复制的新模板ID,提交保存 ![](https://doc.crmeb.com/uploads/crmeb_v4/images/screenshot_1588816661213.png) **其他订阅消息按照上述方法统一添加即可。**