1.用户安装好客服系统
2.用户创建客服系统，获取链接
进入客服系统中，点击网页部署，点击生成html，获取链接(**若在小程序中使用，需要在小程序后台配置业务域名**)
"[http://dianqilai.zjhejiang.com/index/index/home?visiter\_id=&visiter\_name=&avatar=&business\_id=2&groupid=0](http://dianqilai.zjhejiang.com/index/index/home?visiter_id=&visiter_name=&avatar=&business_id=2&groupid=0)"
**注意：
客服可以分组 链接会中的groupid就是分组id
如果对应链接下该分组没有客服，则无法对话
分组j使用举例：**
若该对应分组下没有客服
则会提示
参数说明：
1.
参数需要填写的地方：
* **请求URL**
> [客服系统域名/index/index/home?visiter\_id=&visiter\_name=&avatar=&business\_id=&&groupid=&product=](https://www.kancloud.cn/wangcwei/dqlkfxt/997587#)
> 微擎版
> [微擎域名/addons/zjhj\_cs//public/index.php/index/index/home?visiter\_id=&visiter\_name=&avatar=&business\_id=&&groupid=&product=](https://www.kancloud.cn/wangcwei/dqlkfxt/997587#)
* **请求方式**
> **GET**
* **请求参数**
| 请求参数 | 参数类型 | 参数说明 |
| --- | --- | --- |
| visiter\_id | Integer,**可为空** | 用户ID |
| visiter\_name | Integer,可为空 | 用户昵称 |
| avatar | String,可为空 | 用户头像 |
| business\_id | Integer,不可为空 | 客服系统ID |
| groupid | Integer,可为空 | 分组ID 从 商户分组信息 获取 |
| product | JSON 可为空 | {"pid":1,"title":" Apple MacBook Air ","img":"[https://cstest.zjhejiang.com/assets/images/pro.jpg","info":"13.3英寸笔记本电脑](https://cstest.zjhejiang.com/assets/images/pro.jpg%22,%22info%22:%2213.3%E8%8B%B1%E5%AF%B8%E7%AC%94%E8%AE%B0%E6%9C%AC%E7%94%B5%E8%84%91)银色(2017款Core i5 处理器/8GB内存/128GB闪存 MQD32CH/A)","price":"￥7588.00","url":"[https://cstest.zjhejiang.com/demo/index/product1](https://cstest.zjhejiang.com/demo/index/product1)"} |
**例如：这样填写**
[https://cstest.zjhejiang.com/index/index/home?visiter\_id=1&visiter\_name=Andy&avatar=https://cstest.zjhejiang.com/assets/images/test/dawa.jpg&business\_id=1&groupid=0](https://cstest.zjhejiang.com/index/index/home?visiter_id=1&visiter_name=Andy&avatar=https://cstest.zjhejiang.com/assets/images/test/dawa.jpg&business_id=1&groupid=0)
**展示效果图：**
**全部参数填写：**
[https://cstest.zjhejiang.com/index/index/home?visiter\_id=1&visiter\_name=Andy&avatar=https://cstest.zjhejiang.com/assets/images/test/dawa.jpg&business\_id=1&groupid=0&product=](https://cstest.zjhejiang.com/index/index/home?visiter_id=1&visiter_name=Andy&avatar=https://cstest.zjhejiang.com/assets/images/test/dawa.jpg&business_id=1&groupid=0&product=){"pid":1,"title":" Apple MacBook Air ","img":"[https://cstest.zjhejiang.com/assets/images/pro.jpg","info":"13.3英寸笔记本电脑](https://cstest.zjhejiang.com/assets/images/pro.jpg%22,%22info%22:%2213.3%E8%8B%B1%E5%AF%B8%E7%AC%94%E8%AE%B0%E6%9C%AC%E7%94%B5%E8%84%91) 银色(2017款Core i5 处理器/8GB内存/128GB闪存 MQD32CH/A)","price":"￥7588.00","url":"[https://cstest.zjhejiang.com/demo/index/product1](https://cstest.zjhejiang.com/demo/index/product1)"}
**展示效果图：**（可以把商品发送出去）
3. 客服将链接设置到可以网页外链的地方，并且配置好业务域名
打开禾匠商城后台-->系统管理-->商城设置-->客服外链填写
**展示效果图：**
快捷导航&&面议商品：
