企业微信客服 · i康云商城小程序手册V2.0

## 1.获取企业id 登录到微信小程序官方后台-客服\-微信客服\-选择接入 ![](https://img.kancloud.cn/ae/da/aeda369fedf6cf1c9f94cffd601706be_1374x788.png) ![](https://img.kancloud.cn/9e/ba/9ebaf09b675910a1572d74e85e7b4bee_725x396.png) 登录-[微信客服(qq.com)](https://work.weixin.qq.com/kf/) 这个需要企业总管理员扫码点击企业信息获取企业id ![](https://img.kancloud.cn/95/72/9572da692c40136a0e2e996b9190a973_652x430.png) ![](https://img.kancloud.cn/9d/58/9d58e8b534a21ee2cc1cab0d3aa462f0_918x470.png) 复制企业id填入之后就绑定成功 ![](https://img.kancloud.cn/77/48/77482ff6077377c89519a45aa62f049e_1428x520.png) ## 2.分配客服登录企业微信-[企业微信 (qq.com)](https://work.weixin.qq.com/) ![](https://img.kancloud.cn/84/a9/84a9218b02d4bfc73705d260bec0ee92_1257x731.png) ![](https://img.kancloud.cn/a2/7f/a27f108b6e8549b32a52c17f0faa596e_1181x728.png) ![](https://img.kancloud.cn/3b/6d/3b6d8a302154f23d50cb011149c5d79b_851x672.png) ## 3.获取客服连接 ![](https://img.kancloud.cn/f5/75/f575c0e539e773622190a604d47f22a8_1119x505.png) ![](https://img.kancloud.cn/30/f3/30f3856ba4f7dfe46cdc1feb9a489c4e_748x541.png) ![](https://img.kancloud.cn/dd/b5/ddb575d685ba56ffb414fb9d746ec163_1119x702.png) ## 4.配置到商城使用 ![](https://img.kancloud.cn/fa/db/fadbdaabff4f7985a5ee559d0f93dd46_720x468.png) ![](https://img.kancloud.cn/b0/1a/b01a7ea5fc0546f496f6092133a8b4c3_1275x592.png) ![](https://img.kancloud.cn/f8/70/f8708bbeabf64ae299699253ca28780f_1633x539.png) ![](https://img.kancloud.cn/00/e7/00e789554416b90083e376049ddd212a_898x635.png) ![](https://img.kancloud.cn/e1/7a/e17a0d6b3b6ca8eda34ae965165fd3b3_750x1334.png) ## 其他企业微信功能 ### 1.欢迎语设置 ![](https://img.kancloud.cn/96/85/9685e52bdd83f791fdfbf56b47c01a69_1103x603.png) ![](https://img.kancloud.cn/00/06/00067b633851605ec7a17b57ceb3dd05_1151x620.png) ### 2.客户栏设置 ![](https://img.kancloud.cn/16/35/1635250468f967bfbf0c65541904b79d_952x236.png) ![](https://img.kancloud.cn/c8/a5/c8a5003b3c8db4a36e5f4ca169fa9e11_1185x752.png) ![](https://img.kancloud.cn/c1/7b/c17bb00f169445123755eef1605f66dd_500x603.png) ### 3.专员跟群聊 ![](https://img.kancloud.cn/27/bd/27bdec70af1c6f9502f715f35b75bc1e_977x312.png) ![](https://img.kancloud.cn/88/a7/88a7f426e722a03e25277663abc99449_886x482.png) ![](https://img.kancloud.cn/7b/00/7b0082165e9f65b5c0009357d505704c_1203x625.png) ![](https://img.kancloud.cn/2a/95/2a95f0ca1e925ae31b7aa611e4e05b66_489x904.png) ![](https://img.kancloud.cn/db/b7/dbb7e5cd3f6eec54da440b2d5c4f5999_386x835.png) ![](https://img.kancloud.cn/74/4b/744b96954820eed76a8530e4af6e5487_378x809.png)