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## 1.获取企业id 登录到微信小程序官方后台-客服-微信客服-选择接入 ![](https://img.kancloud.cn/ae/da/aeda369fedf6cf1c9f94cffd601706be_1374x788.png) ![](https://img.kancloud.cn/9e/ba/9ebaf09b675910a1572d74e85e7b4bee_725x396.png) 登录-[微信客服 (qq.com)](https://work.weixin.qq.com/kf/) 这个需要企业总管理员扫码 点击企业信息获取企业id ![](https://img.kancloud.cn/95/72/9572da692c40136a0e2e996b9190a973_652x430.png) ![](https://img.kancloud.cn/9d/58/9d58e8b534a21ee2cc1cab0d3aa462f0_918x470.png) 复制企业id填入之后就绑定成功 ![](https://img.kancloud.cn/77/48/77482ff6077377c89519a45aa62f049e_1428x520.png) ## 2.分配客服 登录企业微信-[企业微信 (qq.com)](https://work.weixin.qq.com/) ![](https://img.kancloud.cn/84/a9/84a9218b02d4bfc73705d260bec0ee92_1257x731.png) ![](https://img.kancloud.cn/1f/db/1fdb36e75a60ee9645cd521b86ac2ca7_924x626.png) ![](https://img.kancloud.cn/3b/6d/3b6d8a302154f23d50cb011149c5d79b_851x672.png) ## 3.获取客服连接 ![](https://img.kancloud.cn/9d/68/9d681f62d499c334787dcccb83e951ae_1119x505.png) ![](https://img.kancloud.cn/30/f3/30f3856ba4f7dfe46cdc1feb9a489c4e_748x541.png) ![](https://img.kancloud.cn/dd/b5/ddb575d685ba56ffb414fb9d746ec163_1119x702.png) ## 4.配置到商城使用 ![](https://img.kancloud.cn/fa/db/fadbdaabff4f7985a5ee559d0f93dd46_720x468.png) ![](https://img.kancloud.cn/3e/3c/3e3c3fb9016c759e55033c37ecff787a_1146x592.png) ![](https://img.kancloud.cn/c9/c2/c9c247fcad190a8a7c23e4f828b6cacd_1434x539.png) ![](https://img.kancloud.cn/00/e7/00e789554416b90083e376049ddd212a_898x635.png) 其他企业微信客服功能 ![](https://img.kancloud.cn/3c/2e/3c2e179c86b015a9cee454da28c5c5fa_958x535.png) ![](https://img.kancloud.cn/7d/6c/7d6c1ceef3c0e17aae7aa84fa82ca1f3_948x468.png) ![](https://img.kancloud.cn/35/67/356738594e98e78390735fff48661a6b_935x759.png) ![](https://img.kancloud.cn/b4/67/b4675402f28feeb22709445f5f1f8e98_923x717.png) ![](https://img.kancloud.cn/f3/5b/f35bf9cf7ff94495aaab02b99eef9f87_886x435.png) ![](https://img.kancloud.cn/e5/e2/e5e227dfde34c411d5c2985c10736d88_378x781.png)